Cliff Hazell

Co-Founder at Flight Levels Academy

Cliff has made a career out of breaking down the obstacles that stand in the way of great work. He is often challenging the status quo in his quest to develop the right culture and systems for creation of excellent Companies and Products.

After a tour of addresses across South Africa, Cliff moved to Stockholm where he led a team of Coaches at Spotify for 4 years. Now having founded Flight Levels Academy focuses on helping companies be effective at Scale.


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Beyond Copy Paste Agile

7 October 2021, Thursday
03:25 pm - 04:10 pm
about the talk

Today it’s common for company leaders to express a desire to be more agile, and many embark on expensive change journeys to make their teams more agile. After years on this journey fraught with “resistance” and lots of change, and yet seldom able to show results that are meaningful to customers or the business. Part of the problem is the core assumption that the issues, and therefore solutions exist at the team level.

My experience is that to delight customers, collaboration between teams and departments is essential. But, unfortunately, focusing on the parts (individuals and teams) rarely improves the whole in ways customers will appreciate.

In this session, I will draw in my experiences as a Business Manager, Product Lead, and Coach designing effective organisations at Spotify. To demonstrate how the three lenses of Systems, Science and Sapiens, help gather broader perspective, ultimately leading to a more effective, longer-lasting, impact.

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